Terms of Service

1. Acceptance of Terms

By installing, accessing, or using ShipMate, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use ShipMate.

2. Description of Service

ShipMate is a Chrome extension that automatically tracks packages by scanning your Gmail inbox for shipping notifications. Features include:

• Automatic package detection from Gmail
• Real-time tracking updates
• Delivery notifications
• Manual package entry
• Package history (with subscription)

3. Account Registration

To use ShipMate, you must:

• Sign in with a valid Google account
• Be at least 13 years old
• Provide accurate information
• Maintain the security of your account

4. Subscription & Billing

4.1 Free Tier

• Limited to 2 active packages
• Basic tracking features
• No payment required

4.2 ShipMate Pro (Paid Subscription)

• Unlimited package tracking
• Full package history
• Priority support
• Price: $4.99/month
• Billing: Processed monthly through Stripe
• Cancellation: Cancel anytime in Settings
• Refunds: Pro-rated refunds within 7 days of purchase

4.3 Auto-Renewal

Subscriptions automatically renew monthly unless canceled. You will be charged at the beginning of each billing period.

5. Acceptable Use

You agree NOT to:

• Use ShipMate for any unlawful purpose
• Attempt to reverse-engineer, decompile, or hack the extension
• Use automated systems to abuse our services
• Violate Gmail API Terms of Service
• Share your account credentials with others
• Use ShipMate to spam or harass others

6. Gmail Access & Permissions

ShipMate requires Gmail access to function. By using ShipMate:

• You authorize ShipMate to scan your Gmail for shipping notifications
• You acknowledge we only access shipping-related emails
• You can revoke access at any time through Google Account settings
• You agree to Google's Terms of Service and API User Data Policy

7. Intellectual Property

ShipMate, including all content, features, and functionality, is owned by ShipMate and is protected by copyright, trademark, and other intellectual property laws.

8. Disclaimer of Warranties

ShipMate is provided "AS IS" without warranties of any kind, either express or implied, including but not limited to:

• Accuracy of tracking information
• Uninterrupted or error-free service
• Compatibility with all devices or browsers

We rely on third-party carriers for tracking data and cannot guarantee its accuracy.

9. Limitation of Liability

To the fullest extent permitted by law, ShipMate shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

• Lost packages or deliveries
• Missed delivery notifications
• Data loss or corruption
• Business interruption

Our total liability shall not exceed the amount you paid for ShipMate in the past 12 months.

10. Termination

We reserve the right to suspend or terminate your access to ShipMate at any time for:

• Violation of these Terms
• Fraudulent activity
• Abusive behavior
• Non-payment (for Pro subscribers)

You may terminate your account at any time by uninstalling the extension and requesting data deletion.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted with a new "Last Updated" date. Continued use after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Contact Us

Questions about these Terms?

• Email: shipmateextension@gmail.com
• Website: shipmatetracker.com